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Chocolates FAQ

Deliver a smile to someone with ChocolatesDirect.ie online Chocolates shop. Whatever the occasion, whether it's a birthday, an anniversary, a new baby, a corporate gift or a just a loving gesture, we have the perfect Chocolates and gifts to send.

Chocolates Direct FAQ

  • What is the difference between milk and dark chocolate?
    Dark chocolate is richer as it is made from only cocoa butter and cocoa mass. Milk chocolate is much lighter in texture as it is made from cocoa butter, cocoa mass, butter and sugar.

  • How long do chocolates stay fresh for?
    Chocolates from Chocolates Direct taste their best and are at their freshest for up to nine to twelve months when kept at room temperature. Dark chocolates can last up to five years due to the high amount of antioxidants contained it is make up. However the vast majority of our chocolate products are clearly marked with a best before date to guide you.

  • How do I store the chocolates?
    Chocolates from Chocolates Direct should be stored at room temperature which is usually between 15-18 degrees Celsius. We also advise that you keep them in a cool, dry place out of direct sunlight and other heat sources and away from strong odours. We do not advise keeping chocolates in the fridge as they may sweat with can cause bloom.

  • How do I order chocolates?
    You can order via our safe and secure site, or alternatively you can call us and we would be happy to take your order over the phone.

  • Do you deliver same day?
    Yes, we can deliver on the same day when your order is placed before 2 PM and is for delivery in Dublin. Orders outside Dublin will be delivered the following day.

  • How much is delivery?
    Nationwide delivery is €7.95

  • Can you deliver to a workplace?
    Yes, we can deliver anywhere in Ireland

  • Do you deliver at weekends?
    Yes, we deliver on Saturdays in Dublin, we do not deliver outside Dublin at weekends. Orders placed on Monday, will be delivered on Tuesday.

  • Do you deliver to hospitals?
    Yes

  • What will happen if the recipient isn't home?
    If they are not home, the courier/driver will leave a message on their phone or a calling card for instructions for redelivery or collection.

  • Can I change the details on my order?
    Yes, if we have not posted the delivery, please contact as soon as possible to make changes to an order

  • Can I use PayPal?
    Yes, we accept PayPal and all major Credit Cards.

  • Do you display nutritional information on your products?
    The majority of Chocolates Direct products contain nutritional information on their packaging. Should you require information for a product. that does not display the nutritional information please contact is directly and we will assist you.

  • What do the percentages on bars of chocolate mean?
    The percentage figure you see on a bar of chocolate refers to the amount of cocoa butter and cocoa solids it contains as a ratio to the other ingredients. So a bar of chocolate that states it is 70% mass means that cocoa butter and cocoa solids make up 70% of that bar and the remaining 30% is made up of other ingredients.

  • Are your chocolates suitable for vegetarians?
    Yes the chocolate from Chocolates Direct are suitable for vegetarians.

  • Do your chocolates contain nuts?
    The chocolates from Chocolates Direct may contain nut traces as they are produced on equipment that may have been shared with products that include nuts. Therefore we warn customers as a precaution that our products may contain nuts.

  • Chocolate give me migraines, will your chocolates do the same?
    Migraines have been associated with the consumption of chocolate due to the cocoa mass ingredient found in milk and dark chocolate. Therefore we recommend choosing white chocolates instead.

  • Can I cook with your chocolate?
    Our chocolate is made from a rich chocolate that is hard to melt and needs to be tempered carefully which can be very difficult to do at home. Several cooking chocolate brands are available so we recommend that you use one of these instead for cooking.

Urgent Delivery

If you require a very urgent Dublin delivery please Contact us and we shall be more than happy to facilitate you.

Same Day Delivery

We offer a same day delivery service for all Dublin orders placed before 2pm. We also have a 3 hour express delivery option Monday through to Friday (Dublin Delivery Only). If you require this service please Contact us and we shall advise on availability and pricing.

Next Day Delivery

Chocolates and gift delivery is available Worldwide and to Ireland including the following areas: Carlow, Cavan, Clare, Cork, Donegal, Dublin, Galway, Kerry, Kildare, Kilkenny, Laois, Leitrim, Limerick, Longford, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Waterford, Westmeath, Wexford, Wicklow.

Business Hours

Monday 09:00 - 18:00 GMT
Tuesday 09:00 - 18:00 GMT
Wednesday 09:00 - 18:00 GMT
Thursday 09:00 - 18:00 GMT
Friday 09:00 - 18:00 GMT
Saturday 09:00 - 18:00 GMT
Sunday Closed


Nationwide Chocolate Delivery in Ireland